FAQ

Perguntas Comuns de Clientes

Se nenhuma das respostas lhe ajudar com as dúvidas pertinentes do seu pedido, por favor, envie um email para nossa equipe de vendas.

Como pessoa física posso comprar no Atacado?

PrestaShop is a free shopping cart platform that helps small to large businesses build and run a successful online store.

Preciso registrar um CPF no pedido?

PrestaShop is 100% free. No monthly fees. No commissions on your sales.

Estou em outro Estado, posso selecionar retirar no ESTOQUE da DomBosco?

We believe everyone should have the ability to start to sell online for free. By forming partnerships with industry leaders (such as Google, PayPal, eBay, etc.), we are able to share our powerful ecommerce software with the world, for free. These strategic partnerships empower our users with rich features and financially support the progress and growth of PrestaShop.

Quais são os meios de pagamentos?

No matter what ecommerce software you’re using, we’ve made it easy to migrate your store to PrestaShop. Find out how to switch to PrestaShop quickly and seamlessly without losing your store data.

Posso contratar uma transportadora para retirar minha compra?

From goods and services to downloadable products, reservations and marketplaces, PrestaShop is designed to fit all types of businesses. You can get a taste of the stores we’re powering in our store showcase.

Meu pedido veio errado o que devo fazer?

Find the help you need in the PrestaShop documentation.

Consigo trocar somente um item do pedido em vez de todos ?

The PrestaShop forum is a great place to find answers and exchange advice. You can post a question or search previous posts to see if someone has already shared the answer.

Não aparece transportadora para mim, como proceder ?

We have experts waiting to help. Sign up for a technical support plan.

É possível um prazo maior de boleto no pedido ?

We have teamed up with the most talented web agencies and freelancers in the industry. Check out our roster of PrestaShop Partner Web Agencies.

Quais estados não são permitidos realizar pedidos ?

We offer a variety of training courses to fit the needs of merchants at all levels. Our in-house experts instruct courses in person or online. Sign up for an upcoming session.

Como consigo falar com o SAC (Atendimento ao Cliente) ?

PrestaShop Download gives you access to our open source code. You can build and self-host your shop and edit all of the files.

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